Welcome to Royal Medico Chemist. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

  • Royal Medico Chemist (“we,” “our,” or “us”) operates this website to provide medicines, healthcare products, and related services.
  • By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

2. Use of the Website

  • You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
  • Unauthorized use of this website may give rise to claims for damages and/or be a criminal offense.

3. Prescription Medicines

  • Certain medicines listed on our website require a valid doctor’s prescription.
  • You may be required to upload a prescription at checkout or present it upon delivery.
  • Orders for prescription medicines without a valid prescription will be canceled.

4. Orders & Payments

  • All prices displayed are in Indian Rupees (₹) and inclusive/exclusive of taxes (as mentioned).
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be made through the secure payment gateways available on our website.

5. Delivery & Shipping

  • We aim to deliver products within the estimated timeframe; however, delivery times may vary depending on availability, location, and logistics.
  • We are not responsible for delays caused by courier services, natural calamities, or unforeseen circumstances.

6. Returns & Refunds

  • Medicines once sold cannot be returned or exchanged unless:
    • The product is damaged during transit.
    • The product delivered is incorrect.
  • Refunds (if applicable) will be processed as per our Return Policy.

7. Medical Disclaimer

  • All content, product information, and advice provided on this website are for informational purposes only.
  • They should not replace professional medical consultation, diagnosis, or treatment.
  • Always consult a licensed healthcare professional before using any medicine.

8. Limitation of Liability

  • Royal Medico Chemist shall not be liable for any direct, indirect, or consequential damages resulting from the use of this website, products, or services.
  • We do not guarantee that the website will be free from errors, viruses, or interruptions.

9. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Royal Medico Chemist or its licensors.
  • You may not copy, reproduce, or distribute any material without prior written consent.

10. Privacy Policy

  • Your personal information is collected and used in accordance with our Privacy Policy.
  • By using this website, you consent to such data collection and processing.

11. Changes to Terms & Conditions

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website after changes constitutes acceptance of the revised terms.