We at Royal Medico Chemist are committed to providing you with the best possible customer service. Whether you need assistance with your order, product information, or general inquiries, our support team is here to help.
Order Support
- Track your order status through your account or by contacting our support team.
- For issues related to missing, delayed, or incorrect deliveries, please provide your Order ID when contacting us.
Prescription Assistance
- If you face any difficulty uploading or submitting your prescription, reach out to us.
- Our team will guide you on how to share a valid prescription to ensure smooth order processing.
Returns & Refunds
- Medicines can only be returned in special cases such as damage during delivery or receiving the wrong product.
- For refund requests, please read our Return Policy and contact us within 48 hours of delivery.